Frequently Asked Questions
Everything you need to know about your Ancient + Brave experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all domestic orders over $150. For international orders, shipping rates are calculated at checkout based on your location and selected courier.
How do I process a return or exchange?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. To start a return, please visit our online Returns Portal with your order number and zip code.
Where are Ancient + Brave garments manufactured?
Ethical production is at our core. Our collections are designed in-house and produced in small batches by certified fair-trade partners in Italy and Portugal, ensuring premium quality and fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also monitor your shipment status by logging into your account on our website.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces or reaching out to our stylists for personalized advice.